REVL Terms of Service
Last updated: September 1, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Collector") and LUPOHMIGNS KFT, a Hungarian limited liability company (korlátolt felelősségű társaság) (company seat: 1204 Budapest, Mártírok útja 290, Hungary; EU VAT HU27450037), which operates the REVL service ("REVL," "we," "us," or "our"). They govern your access to and use of the REVL website at revl.gg, the REVL mobile application, and all related products, features, and services (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY. Section 17 contains a binding individual arbitration agreement and a waiver of your right to participate in a class action. It affects how disputes between you and REVL are resolved. You may opt out of arbitration as described in Section 17.7.
By creating an account, joining the waitlist, purchasing a Pack, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
1. What REVL Is — and What It Is Not
1.1 Sale of goods. REVL sells real, secondary-market collectible trading cards (each, a "Card") through a digital purchase-and-reveal experience (each purchase, a "Pack"). Every Pack you purchase is a contract for the sale of a specific tangible good — the Card assigned to that Pack — at a fixed price (the "Pack Price").
1.2 When the Card is assigned and valued. The Card assigned to your Pack is selected, and its market value verified, at the moment the Pack is opened. Any Floor Credit due under Section 1.3 is issued in that same transaction. The on-screen reveal is a presentation of an assignment that has already been made; it does not select your Card and does not determine the value you receive.
1.3 The Floor. Every Pack carries a Floor: the total value you receive for a Pack is never less than the Pack Price. That total — the "Pack Value" — is the Verified Value of the Card assigned to your Pack, plus any Floor Credit issued with it.
Where the assigned Card's Verified Value is at or above the Pack Price, you receive the Card alone. Where it is below, REVL issues Floor Credit for the difference at the same moment the Card is assigned, so that Pack Value equals or exceeds the Pack Price in every case, without exception.
The Floor is a contractual term of sale, not a marketing statement. It applies to every Pack, on every purchase, and is not conditional on the outcome of the assignment. Market value is determined under the published methodology in Section 4.
1.4 This is not gambling, a lottery, a wager, or a game of chance. Because Pack Value is never less than the Pack Price, your purchase carries no risk of monetary loss of the kind that defines a wager. You are buying a known-minimum-value good; the only variable is how far Pack Value exceeds the Floor. Nothing in the Service is, or is intended to be, gambling, a lottery, a sweepstakes, a betting product, or a game of chance.
1.5 No investment advice; no guaranteed profit or resale. Collectible card values fluctuate. The Floor guarantees Pack Value *at the time of assignment*; it is not a promise of future value, future resale price, profit, or appreciation. REVL is not a broker, dealer, investment adviser, or financial institution, and nothing on the Service is investment, financial, tax, or legal advice.
2. Eligibility
2.1 You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. The Service is not directed to and may not be used by anyone under 18.
2.2 The Service is offered to residents of the United States, Canada, and the United Kingdom, excluding any state, province, territory, or locality where the Service or any feature of it is prohibited or restricted by law, including but not limited to the State of Washington and the Province of Quebec. We do not accept orders for delivery to an address in an excluded jurisdiction, and any such order will be declined. We do not offer the Service anywhere else; if you access it from outside the territories named above, you do so on your own initiative and are responsible for compliance with the laws that apply to you. Territories are named in these Terms individually — adding one requires an amendment, it does not happen automatically. We may add or remove eligible jurisdictions at any time, and we may block access based on your location.
2.3 You represent that you are not located in, and are not a resident or national of, any jurisdiction subject to U.S. embargo or sanctions, and that you are not on any U.S. government list of prohibited or restricted parties.
2.4 We may require you to verify your identity, age, and place of residence (see Section 3). We may refuse, suspend, or terminate service to anyone, at any time, in our reasonable discretion, including where eligibility cannot be verified.
3. Accounts and Identity Verification
3.1 Account. To purchase, you must create an account with accurate, current, and complete information and keep it updated. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately at security@revl.gg of any unauthorized use.
3.2 Verification (KYC/AML). We may, directly or through third-party verification providers, collect and verify your identity, age, address, and payment information, and screen against sanctions and fraud databases, before or after a purchase, redemption, or sell-back. You agree to provide requested documentation. We may withhold any Card, Store Credit, or redemption until verification is complete, and may void transactions where verification fails or fraud is suspected.
3.3 One account. You may maintain only one account unless we approve otherwise. We may merge, suspend, or close duplicate accounts.
4. How Cards Are Valued (Published Methodology)
4.1 Methodology. The market value of each Card is determined as the median of the three (3) most recent completed ("sold") sales on eBay for the same Card in equivalent condition or grade, excluding outliers and non-arm's-length sales, as of the time of assignment (the "Verified Value"). We use completed sold comparables, not asking prices or list prices.
4.2 Transparency. Our valuation methodology is published on the Service and is available for you to review. On request, we will provide the specific comparable sales used to establish the Verified Value of any Card assigned to you, subject to reasonable verification of your account.
4.3 No discretionary override. Verified Value is calculated under the published methodology. We do not set Card values at undisclosed or sole discretion. Where the methodology cannot be applied (for example, a Card with insufficient recent comparable sales), we will disclose the alternative basis used for that Card.
4.4 Floor relationship. For every Pack, the Pack Value — the Verified Value of the assigned Card plus any Floor Credit issued with it — is equal to or greater than the Pack Price. The Verified Value of the Card alone may be less than the Pack Price; where it is, the difference is issued as Floor Credit in the same transaction.
5. Odds and Outcome Disclosure
5.1 For each Pack tier, we publish the probability distribution of outcome value bands (for example, the likelihood that an assigned Card's Verified Value falls at or below the Pack Price versus at higher multiples of the Pack Price). These published odds describe the range of upside above the Floor; they are not, and must not be read as, a promise that any particular Pack will return a profit.
5.2 Published odds are accurate as of publication and may be updated as inventory and market data change. The Floor described in Section 1.3 applies regardless of where in the distribution a given Pack lands.
6. Purchases, Pricing, and Payment
6.1 Pricing. Pack tiers and Pack Prices are displayed on the Service. We may change pricing and tiers prospectively at any time.
6.2 Payment. Payments are processed by our third-party payment processor(s). You authorize us and our processor(s) to charge your selected payment method for the full amount of your purchase plus any applicable taxes and shipping fees. You represent that you are authorized to use the payment method provided.
6.3 Taxes. You are responsible for all applicable sales, use, and other taxes associated with your purchases, except taxes on our net income.
6.4 Completed sale. A purchase is final when payment is authorized and the Card is assigned to you, subject to Sections 7 (Reveal) and 11 (Cancellations, Returns, and Refunds). At that point you own the assigned Card, subject to these Terms.
6.5 Currency. All prices are charged in United States dollars. Where the Service displays a price in Canadian dollars or pounds sterling, that figure is a converted estimate shown for your convenience; the amount charged to your payment method is the US dollar amount. Your bank or card issuer may apply its own exchange rate and a foreign transaction fee, so the amount on your statement may differ from the estimate shown.
7. The Reveal
7.1 The "Reveal" is the on-screen experience by which the Card already assigned to your Pack is shown to you. The Reveal is a presentation only. Your Card, its identity, and its Verified Value are fixed at the moment of purchase under Sections 1 and 4 and are not affected by the Reveal, by any animation, by timing, or by any action you take during the Reveal.
7.2 A technical failure of the Reveal animation does not change, cancel, or re-roll your assigned Card. If a Reveal fails to display, your assigned Card will appear in your collection.
8. Your Card: Keep, Ship, or Sell Back
8.1 Keep / vault. You may keep the assigned Card. We may hold Cards in secured, insured storage on your behalf until you request shipment.
8.2 Shipment / redemption. You may request physical delivery of your Card. Cards are shipped sleeved and protected to the address you provide. Shipping fees, handling, and delivery timeframes are disclosed at checkout or in our Shipping Policy. Risk of loss passes to you on delivery to the carrier. You are responsible for providing an accurate shipping address; we are not liable for items lost due to an incorrect address you provided.
8.3 Instant sell-back for Store Credit. Instead of keeping or shipping a Card, you may sell it back to REVL in exchange for Store Credit (defined in Section 10). The sell-back offer is presented at a published percentage of the Card's Verified Value and is available for a limited time after assignment. Sell-back is optional and at your election; it is a convenience for staying on the Service and is separate from the Floor guarantee in Section 1.3. The Floor concerns Pack Value — the Verified Value of the assigned Card plus any Floor Credit issued with it — and is unaffected by the sell-back rate.
8.4 Title. Title to a Card transfers to you upon completed purchase and remains with you unless and until you ship it (where it remains yours), or sell it back to us (where title returns to REVL upon your acceptance of the sell-back offer and crediting of Store Credit).
8.5 International shipments, customs, and import charges. Orders shipped outside the United States travel internationally. Your shipment may be subject to customs duty, import VAT, or other charges assessed by the customs authority of the destination country. Those charges are separate from the price you paid REVL and from any shipping fee, are collected by the carrier or the customs authority on delivery, and are not charged, set, or retained by REVL.
9. Your Upside Is the Card's Value
9.1 The only variable in any Pack is how far the Verified Value of the assigned Card exceeds the Floor. Some Cards are worth considerably more than the Pack Price. This upside is the market value of the tangible good you receive — not a separate award, and not a payout.
9.2 There is no separate prize, bonus, draw, lottery, or sweepstakes. You are not entered into any chance-based prize promotion, and no outcome of any Pack is a "prize" awarded in addition to the Card itself. Every Pack is a sale of goods as described in Section 1, and the published outcome distribution in Section 5 describes the range of the assigned Card's value.
10. Store Credit
10.1 What it is. "Store Credit" is a stored balance, denominated in U.S. dollars, that can be applied toward purchases on the Service. Store Credit is issued through sell-backs (Section 8.3) and may also be issued as a promotional benefit.
10.1a Floor Credit. "Floor Credit" means Store Credit issued by REVL with an assigned Card where that Card's Verified Value is below the Pack Price, in the amount of the difference. Floor Credit is Store Credit and is governed by this Section 10, including that it is not redeemable for cash and has no cash value.
10.1b Welcome Credit. "Welcome Credit" means Store Credit issued by REVL to a new account as a promotional benefit. It is given, never purchased, and has no cash value. You may use Welcome Credit to open Packs as soon as it is issued, and any Card assigned from a Pack you open with it may be sold back for Store Credit under Section 8.3. Until Welcome Credit is cleared, it may not be used to ship a Card, to claim a physical item, or to buy goods in the REVL store; those uses become available when it clears. Welcome Credit clears in proportion to amounts you actually pay REVL, at a rate we disclose when the credit is issued and show in your account, and it is not cleared by sell-back proceeds or by other promotional credit. If your Store Credit balance falls to zero and you hold no Card or other item assigned to you that you have not yet sold back or claimed, nothing remains outstanding and no further clearing is required. Welcome Credit is Store Credit and is governed by this Section 10, including that it is not redeemable for cash and has no cash value. We may withdraw this offer or change its amount or clearing rate at any time; the change applies to credit issued after it takes effect.
10.2 What it is not. Store Credit is not legal tender, not a bank deposit, not a gift card or stored-value instrument redeemable for cash, and earns no interest. Store Credit is not redeemable for cash and has no cash value. No credit, balance, or other unit of value issued by REVL — under any name, including any balance issued under a previous version of these Terms — is redeemable, withdrawable, or exchangeable for cash in any form.
10.3 Use and forfeiture. Store Credit does not expire. It may be subject to limits we disclose at the time of issuance. We may suspend or void Store Credit obtained through fraud, error, or violation of these Terms.
11. Cancellations, Returns, and Refunds
11.1 Because each Pack is a sale of a specific assigned good with a verified minimum value, all sales are final once a Card is assigned, except as required by applicable law or as expressly stated in these Terms or our posted policies.
11.2 We may, in our discretion, cancel and refund a transaction affected by a pricing error, technical malfunction, suspected fraud, or failed verification. If we cancel before assignment, you are charged nothing or fully refunded. Refunds are issued to your original payment method or, where applicable, as Store Credit, as disclosed at the time.
11.3 Nothing in this Section limits any non-waivable consumer rights you have under the law of your state of residence.
12. Responsible Collecting
12.1 REVL is built so that you receive real value with every purchase. We nevertheless take healthy use of the Service seriously and provide tools to help you stay in control.
12.2 Spending controls. You may set deposit, purchase, and session limits in your account. Once set, a limit reduction takes effect promptly; a limit increase takes effect only after a cooling-off period we disclose, so that limits cannot be loosened impulsively.
12.3 Cooling-off and self-exclusion. You may request a temporary cooling-off period or a longer self-exclusion. During an active exclusion we will block new purchases on your account and use reasonable measures to prevent you from opening a new account to circumvent it.
12.4 Our action. We may, in our discretion, impose limits, require a cooling-off period, or close an account where use appears harmful or inconsistent with these Terms.
12.5 If you would like help managing your use of the Service, contact us at support@revl.gg and we will apply the controls in this Section on your behalf.
13. Acceptable Use
You agree not to: (a) use the Service if under 18 or otherwise ineligible; (b) provide false identity, age, location, or payment information; (c) use bots, scripts, or automated means to interact with the Service, or attempt to predict, manipulate, or reverse-engineer Card assignment, odds, or the Reveal; (d) use the Service for money laundering, fraud, or any unlawful purpose; (e) maintain multiple or shared accounts to evade limits, exclusions, or promotions; (f) resell, exploit, or commercialize the Service except for selling Cards you own; (g) infringe our or others' intellectual property; (h) interfere with, probe, or disrupt the Service or its security; or (i) circumvent geographic or eligibility restrictions. We may investigate and act on violations, including voiding transactions, withholding Cards or Store Credit, and terminating accounts.
14. Intellectual Property; Third-Party Marks
14.1 The Service, including its software, design, text, graphics, and the REVL name and logo, is owned by or licensed to REVL and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended personal purpose. All rights not expressly granted are reserved.
14.2 Third-party collectibles. REVL sells existing secondary-market collectibles. REVL, operated by LUPOHMIGNS KFT, is not affiliated with, endorsed by, or sponsored by Nintendo, Creatures Inc., GAME FREAK inc., The Pokémon Company, or any card manufacturer, grader, or rights holder. All card names, characters, logos, and marks are the property of their respective owners and are used only to describe the genuine goods being sold.
15. Disclaimers
15.1 The Service is provided "AS IS" and "AS AVAILABLE." To the fullest extent permitted by law, REVL disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement, except that we expressly warrant the Floor as stated in Section 1.3.
15.2 We do not warrant that the Service will be uninterrupted, secure, or error-free, or that collectible values will be maintained. Cards are sold in the grade and condition disclosed; grading is performed by third-party graders whose opinions we do not control.
16. Limitation of Liability
16.1 To the fullest extent permitted by law, REVL and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost value, or loss of data, arising out of or relating to the Service or these Terms, even if advised of the possibility.
16.2 To the fullest extent permitted by law, REVL's total liability for all claims relating to the Service in any 12-month period will not exceed the greater of (a) the total amounts you paid to REVL in that period, or (b) USD $100.
16.3 Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.
17. Dispute Resolution; Binding Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
17.1 Informal resolution first. Before starting any arbitration, you and REVL agree to try to resolve the dispute informally for at least 60 days after written notice to legal@revl.gg. Most disputes can be resolved this way.
17.2 Binding arbitration. If we cannot resolve a dispute informally, you and REVL agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, except as stated below. The arbitration will be governed by the Federal Arbitration Act.
17.3 Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive relief in court for intellectual-property or unauthorized-access matters.
17.4 CLASS-ACTION WAIVER. You and REVL agree to bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding.
17.5 Jury-trial waiver. You and REVL waive any right to a jury trial.
17.6 Venue and costs. Arbitration will take place in the State of Delaware, or by phone/video where available. Allocation of fees is governed by the administrator's rules and applicable law.
17.7 30-day right to opt out. You may opt out of this Section 17 (except Section 17.1) by emailing legal@revl.gg within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. Opting out does not affect any other part of these Terms.
18. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 17. Subject to Section 17, the exclusive venue for any permitted court action is the state and federal courts located in Delaware, and you consent to their jurisdiction.
19. Suspension and Termination
We may suspend or terminate your access to the Service, with or without notice, for any violation of these Terms, suspected fraud, failed verification, legal requirement, or risk to the Service or other users. On termination, Sections that by their nature should survive (including 1.4, 14–18, and 20) survive. We will handle any Cards, Store Credit, or pending transactions in your account in accordance with these Terms and applicable law.
20. General
20.1 Changes to these Terms. We may update these Terms. If we make material changes, we will provide notice (for example, by email or in-app) before they take effect, and the "Last updated" date above will change. Continued use after the effective date means you accept the updated Terms.
20.2 Electronic communications. You consent to receive communications and disclosures from us electronically, and agree that electronic agreements and notices satisfy any legal requirement that they be in writing.
20.3 Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
20.4 Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be modified to the minimum extent necessary.
20.5 No waiver. Our failure to enforce any provision is not a waiver.
20.6 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
20.7 Entire agreement. These Terms, the Privacy Policy, and any posted policies are the entire agreement between you and REVL regarding the Service.
20.8 Contact. LUPOHMIGNS KFT, 1204 Budapest, Mártírok útja 290, Hungary (EU VAT HU27450037). General: hello@revl.gg. Legal notices: legal@revl.gg.